Streamlined Operations: Cutting Costs Through Better Order Management
Transforming traditional order processing into a streamlined mobile experience for a leading Nordic industrial supplier
Client Overview
Alligo is a leading specialist in Workwear, Personal Protective Equipment (PPE), and Tools & Supplies across the Nordic region. Established in 2020 through the merger of Swedol and TOOLS, Alligo serves a diverse customer base that includes small and medium-sized enterprises, large industrial companies, and public sector organizations in Sweden, Norway, and Finland.
With approximately 2,400 employees and annual revenue of SEK 9.3 billion, Alligo operates through several strong concept brands including Swedol in Sweden and TOOLS in Norway and Finland. The company is guided by a strategic vision to become an unrivaled partner to customers and suppliers, an employer of choice, and a leader in sustainable development within their sector.
The Challenge
Alligo's order management process was heavily dependent on outdated systems that required extensive manual input, creating inefficiencies that impacted both operational costs and customer experience. The company relied on a combination of CRM software for customer data entry and a separate ERP system to maintain sales agreement information, leading to disjointed workflows and data inconsistencies.
The manual order entry process was time-consuming and error-prone, requiring significant administrative resources
Customers lacked real-time access to their specific product information and sales agreements
Order status tracking and inventory visibility were limited by disconnected systems and delayed information updates
The Solution
Allion Technologies developed a dynamic mobile application that seamlessly integrated with Alligo's existing ERP system through a REST API. This comprehensive solution transformed the order management process into a streamlined, automated system that eliminated manual input while providing an enhanced user experience.
The mobile platform enabled customers and sales personnel to conveniently collect and send order information in real-time through their mobile devices, with integrated access to personalized product catalogs based on their specific sales agreements. The application also included features for order tracking, goods receipt confirmation, and secure account management.
Our Approach
Allion Sweden implemented a comprehensive development methodology that prioritized creating a user-friendly interface while ensuring robust backend integration with Alligo's existing systems. The team focused on delivering a solution that would function reliably across the Nordic region while accommodating country-specific business requirements and user expectations.
01
Conducted thorough analysis of existing order management workflows to identify optimization opportunities
02
Employed React Native, Redux, TypeScript, and JavaScript frameworks to create a cross-platform solution with consistent performance
03
Implemented secure API integration with Alligo's ERP system for real-time data synchronization and transaction processing
04
Developed the complete solution within eleven months, delivering a fully operational application that met all requirements and specifications
Business Impact and Results
The mobile application has significantly transformed Alligo's order management process, delivering measurable cost reductions while enhancing customer experience. Customers can now quickly place orders through their mobile devices with access to real-time information tailored to their specific sales agreements.
The integration with Alligo's ERP system has streamlined the ordering process by automating product and quantity allocations based on established sales agreements, eliminating manual data entry and reducing errors. The solution has also provided operational benefits through standardized processes, improved data accuracy, and enhanced reporting capabilities, allowing Alligo to make more informed business decisions while supporting their strategic goal of building a scalable platform for long-term profitability and sustainable growth across the Nordic region.
