MyMeds: From Missed Doses to Managed Care
Empowering patients with chronic diseases to better manage their medication regimens through intuitive mobile technology
Client Overview
New Zealand-based Medi-Map is a leading medication management software provider that specializes in comprehensive solutions for care organizations across Australia and New Zealand. The company has established itself as an industry innovator with a platform that revolutionizes medication management in care facilities through user-friendly interfaces that simplify complex processes, empower staff, and enhance resident safety.
With a commitment to improving healthcare outcomes, Medi-Map identified a critical gap in their service offering: while their existing platform effectively managed medications within care facilities, patients lacked tools to independently manage their medication regimens once outside these controlled environments.
The Challenge
Medication non-adherence among patients with chronic diseases represents a significant healthcare challenge, with studies indicating that 50-60% of these patients miss doses, take incorrect amounts, or discontinue treatment entirely within the first year. This widespread problem stems from the complexity of managing multiple medications simultaneously, particularly for elderly patients who may struggle with memory issues or technological barriers to using digital solutions.
Patients with multiple prescriptions often lose track of complex medication schedules, leading to missed doses and compromised treatment efficacy
Remembering to refill prescriptions on time created additional adherence challenges, with empty medication bottles resulting in treatment gaps
Traditional paper-based medication tracking methods proved ineffective for long-term management of chronic conditions
The Solution
Allion Technologies developed MyMeds, a comprehensive medication management mobile application designed specifically to address the challenges of medication adherence through an intuitive, user-friendly interface appropriate for elderly users.
The platform serves as a one-stop solution for patients to live their lives fully without constantly worrying about their next dose or medication resupply timing. Key features include customizable medication scheduling, timely dose reminders, adherence tracking, daily medication timelines, detailed medication history, direct pharmacy resupply requests, and emergency alerts for caregivers when user inactivity suggests potential health concerns.
Our Approach
After thorough requirements analysis, Allion Technologies implemented the Scrum framework to develop the MyMeds application, emphasizing an iterative approach that prioritized user experience for an elderly demographic with varying levels of technological proficiency. The development strategy focused on creating an interface that would not only solve existing medication management challenges but also be effortlessly understandable to users with limited technical abilities.
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Developed detailed user personas before wireframing to ensure the solution appropriately addressed the needs of elderly users
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Conducted in-depth interviews with potential users to gather actionable insights for strategic solution design
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Created a prioritized product backlog that covered comprehensive functionality while identifying critical features for initial release
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Maintained close collaboration with Medi-Map throughout development to ensure alignment with healthcare best practices
Business Impact and Results
The MyMeds application has delivered significant positive outcomes for both users and healthcare providers, with documented improvements in medication adherence rates through timely dose reminders and engagement features that encourage consistent use.
The streamlined prescription refilling process has reduced instances of non-adherence due to medication unavailability, while caregivers and emergency contacts report high satisfaction with the alert system for potential emergencies. Healthcare professionals now benefit from improved visibility into patient medication history, enabling more accurate diagnoses and treatment adjustments, and elderly users with limited technological experience have successfully adopted the application thanks to its intuitive design.
